Version 1.5 - Our goal is safe, enjoyable play. If gambling stops being fun, pause and use the tools below or contact Live Chat (24/7).
Gambling should be fun for adults. Most people gamble responsibly, while a small number can lose control. This page outlines warning signs, practical safeguards, and tools Kirgo offers to help you maintain control. The English version takes precedence over any translation.
Gambling at Kirgo is strictly for persons aged 18+ (or higher where your local law requires). We verify age and close under-age accounts immediately.
- Play for entertainment, not to make money.
- Do not chase losses.
- Set limits (time and spend) and stick to them.
- Do not let gambling interfere with daily responsibilities.
- Only gamble with disposable funds you can afford to lose.
- Take regular breaks; avoid playing when stressed or impaired.
If several of these are "Yes", take action (tools below) and consider professional help:
- Does gambling affect your work/study or relationships?
- Do you try to win back losses or gamble longer than intended?
- Have you borrowed/sold items to gamble?
- Do you see gambling as a source of income?
- Do you find it hard to stop or set limits?
- Password-protect devices; don't leave sessions unattended.
- Do not store passwords in browsers; keep payment details secure.
- Use content filters/parental controls (e.g., Net Nanny, BetBlocker, Gamban).
If we detect under-age use, we forfeit winnings, close the account, and may notify the relevant authority. Any remaining real-money balance may be returned to the original method where lawful.
Manage tools under Profile → Responsible Gaming or ask Live Chat (24/7) to set them up for you.
- Reality checks: on-screen session reminders at intervals you choose.
- Extra limits: caps on session time, net losses, or total wagers (where available). Increases have a 24-hour cooling-off; decreases are immediate.
- Timeout: short, fixed pauses of 1 day, 3 days, 1 week, or 1 month. You can't deposit or play; you may log in to withdraw. No early reactivation.
- Self-exclusion (minimum 6 months): full lock on access and marketing. Request via account or Live Chat. We recommend self-exclusion on other gambling sites as well. A 7-day cooling-off option is also available.
If you’re concerned about your play, contact Live Chat (24/7) to set a timeout or self-exclusion. We'll action requests promptly, explain next steps, and signpost specialist services.
- All casino games have an inherent house edge and RTP; over time, the house edge prevails.
- Gambling is not a solution to financial difficulty.
- Only gamble with pre-set, affordable amounts and within planned leisure time.
- Responsible-gaming measures are never used to delay or cancel legitimate withdrawals.
- We may apply protective measures (limits, suspension, or exclusion) if we detect high-risk patterns and will inform you of the action taken.